The agreement between PORTUS and the corporate clients we host.
These terms apply to corporate clients engaging PORTUS for hospitality services (dinners, experiences, yacht charters, gifting, transport). Individual consumers are not our clients — we operate B2B only.
A brief is submitted via the site or by email. PORTUS issues a confirmation email with a reference code, final price, and any house rules specific to the venue. A booking becomes binding once the client confirms in writing (email acceptance counts).
Prices are quoted in EUR, exclusive of VAT unless stated. A single corporate invoice is issued on engagement confirmation, net 14 days from invoice date. Late payment incurs 8% + ECB base rate per annum per Maltese law.
Client cancellation more than 14 days before the booking date: full refund minus 10% house fee. 7–14 days: 50% retained. Less than 7 days: 100% retained unless the venue voluntarily re-lets the slot. Force majeure (weather at sea, government directive, etc.) handled case by case.
PORTUS selects and vets every house in the collection. We stand behind the quality of the room. If something material goes wrong that we could reasonably have foreseen, we make it right — rebate, re-host, or honest conversation. We do not paper over.
We do not publish client names, corporate guest lists, or photographs of your evenings. We do not tag you on social media. We do not offer testimonials for use in marketing without explicit written permission.
Our liability is limited to the value of the specific booking. We are not liable for consequential losses, lost opportunities, or reputational claims. Clients are responsible for their own guests' conduct.
These terms are governed by the laws of Malta. Disputes are subject to the exclusive jurisdiction of the Maltese courts.
Last updated: April 2026.